Privacy Policy

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Effective Date: 3/26/26 

Terra Kitchen & Bath (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including through our website and SMS messaging programs.

1. Information We Collect

We may collect the following personal information from customers and website visitors:

• Full name
   
• Phone number
   
• Email address
   
• Home address/project address
   
• Project details and preferences
   
• Communication history (calls, texts, emails)
   

2. How We Collect Your Information

We collect personal information through:

• Website contact forms
   
• Appointment request forms
   
• In-person consultations
   
• Phone calls and text messages
   
• Email communications
   
• Event sign-ups (home shows, promotions, etc.)
   

We may also collect information when you voluntarily provide it to us.

3. SMS Messaging & Communication

By providing your phone number, you consent to receive SMS (text) messages from Terra Kitchen and Bath. These messages may include:

• Appointment confirmations and reminders
   
• Follow-ups regarding your project
   
• Customer service communications
   
• Scheduling updates
   
• Occasional promotional offers or updates
   

Message frequency may vary.
Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

4. How We Use Your Information

We use your personal information to:

• Schedule and manage consultations and services
   
• Communicate with you via phone, email, or SMS
   
• Provide project estimates and updates
   
• Improve our services and customer experience
   
• Send relevant promotions or updates (if applicable)
   

5. Data Storage & Third-Party Services

Your personal information is securely stored using trusted systems, including our CRM provider:

• Leap CRM
   

We may also use additional secure tools for communication, scheduling, and marketing.

These third-party providers are contractually obligated to protect your data and only use it for business-related purposes.

6. How We Protect Your Information

We implement appropriate security measures to protect your personal data, including:

• Secure data storage systems
   
• Restricted access to authorized personnel only
   
• Encrypted communication when applicable
   
• Regular system monitoring
   

While we take reasonable precautions, no system is 100% secure.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate our business (such as CRM platforms or scheduling tools), and only for legitimate business purposes.

8. Your Rights & Choices

You have the right to:

• Request access to your personal information
   
• Request corrections or updates
   
• Request deletion of your data
   
• Opt out of communications at any time
   

9. How to Contact Us

If you have questions or would like to update, verify, or remove your personal information, please contact us:

Terra Kitchen & Bath

Email: Terra@terrakbutah.com

Phone: (385)-551-1834

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us